Customer Service Representative
Summerville, SC Summerville, SC Full-time Full-time Estimated:
$34.
6K - $43.
8K a year Estimated:
$34.
6K - $43.
8K a year 2 days ago 2 days ago 2 days ago DHL SUMMERVILLE is looking for 1st shift Customer Service Representative.
1st shift - Monday - Friday / 7am to 3pm Strong communication skills Attention to detail Well organized Come Join our new and growing team in Summerville, SC and find out why we've been named a Top Employer in the U.
S.
the last 4 years in a row and are now certified as a Best Place To Work! Brand New Facility & Clean Working Environment Excellent medical, dental, and vision starting on your 30th day and at very low cost to you New, more generous PTO policy for paid vacations and paid holidays 401(k) with outstanding company match Monthly payouts for good attendance Tuition reimbursement program Opportunities for growth And more! Role Purpose:
Process orders and prepare correspondence to fulfill customer needs.
Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
Resolve product or service problems:
clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information.
Assist with order and product management.
Perform other duties as assigned.
Required Education and
Experience:
High School Diploma or Equivalent 0-12 months of system, data entry or reporting experience 0-12 months of warehouse experience, preferred Our Organization is an equal opportunity employer.
Brand:
DHL Address:
672 Tradeport Dr.
Bldg 5 Summerville, SC - 29486 Property Description:
1486 - Summerville SC SERC Property Number:
1486.
Estimated Salary: $20 to $28 per hour based on qualifications.
$34.
6K - $43.
8K a year Estimated:
$34.
6K - $43.
8K a year 2 days ago 2 days ago 2 days ago DHL SUMMERVILLE is looking for 1st shift Customer Service Representative.
1st shift - Monday - Friday / 7am to 3pm Strong communication skills Attention to detail Well organized Come Join our new and growing team in Summerville, SC and find out why we've been named a Top Employer in the U.
S.
the last 4 years in a row and are now certified as a Best Place To Work! Brand New Facility & Clean Working Environment Excellent medical, dental, and vision starting on your 30th day and at very low cost to you New, more generous PTO policy for paid vacations and paid holidays 401(k) with outstanding company match Monthly payouts for good attendance Tuition reimbursement program Opportunities for growth And more! Role Purpose:
Process orders and prepare correspondence to fulfill customer needs.
Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
Resolve product or service problems:
clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information.
Assist with order and product management.
Perform other duties as assigned.
Required Education and
Experience:
High School Diploma or Equivalent 0-12 months of system, data entry or reporting experience 0-12 months of warehouse experience, preferred Our Organization is an equal opportunity employer.
Brand:
DHL Address:
672 Tradeport Dr.
Bldg 5 Summerville, SC - 29486 Property Description:
1486 - Summerville SC SERC Property Number:
1486.
Estimated Salary: $20 to $28 per hour based on qualifications.
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